Quality Assurance Gameplay Tester | Playtest Cloud | Freelance | Jan 2018 – Present
• Executed detailed quality assurance testing to identify, document, and report software bugs, glitches, and inconsistencies in gameplay, ensuring a seamless user experience.
• Provided actionable feedback on game design and mechanics, leveraging strong attention to detail to enhance playability and player engagement.
• Contributed to team discussions and brainstorming sessions, offering insights to improve game features and overall user experiences.
UX Designer | Multiple Clients | Freelance Contractor | May 2020 – Present
• Redesigned a food delivery mobile app for a pizza chain to 90% completion by setting up a design style guide, creating new user flows, branding, wireframes, mockups, and interactive prototypes.
• Revamped the target user dashboard and prototyped hi-fidelity visual mockups for a company servicing tech bootcamp graduates in securing internships and employment.
• Collaborated with a small business owner to create a fully functioning hi-fidelity prototype of a task-based business app by conducting competitive SWOT analysis, user interviews and testing, and creating functional low and hi-fidelity mockups.
Tax Preparer | Jackson Hewitt Tax Services | Seasonal Contractor | November 2018 – April 2020
• Prepared individual and small business tax returns with a focus on accuracy and maximizing deductions.
• Advised clients on tax-saving strategies and compliance, enhancing their financial outcomes.
• Stayed up to date with tax laws and regulations to provide timely and relevant advice during each tax season.
Math and Science Tutor | Valencia College | Part-Time | May 2014 – July 2016
• Provided personal math and science tutoring to diverse range of college students, leading to an average improvement of 15% in academic performance while assisting in comprehension of math word problems as assigned for homework on MATLAB.
• Developed customized training guides to meet individual and collective learning needs, boosting student engagement and comprehension of materials for the following college level courses: Developmental Mathematics, Intermediate Algebra, College Algebra, Statistical Methods, Business Calculus, College Mathematics, Math for Liberal Arts, and Fundamentals of Biology.
• Guided students through challenging concepts in STEM subjects, helping them build confidence in their abilities which led to a 100% pass rate for Business Calculus during my tenure.
Volunteer
Statistical Analyst | Hubbs-SeaWorld Research Institute | May 2014 – Present
• Reviewed statistical analysis projects on dolphin population trends, ensuring the accuracy and reliability of data collected by lead researchers.
• Analyzed patterns in population growth and decline, contributing to evidence-based recommendations for marine conservation strategies.
• Verified data integrity and calculations, supporting the research team’s efforts to develop sustainable conservation practices.
Research Intern | Love the Oceans | 6 Week Contract (2016)
• Participated in a six-week marine research internship focused on the effects of overfishing on shark populations and marine ecosystems.
• Assisted in hands-on research, including megafauna studies, coral reef surveying, and ocean trash management.
• Received training in conservation science, enhancing skills in data collection, ecological analysis, and marine wildlife observation.
• Contributed to community development by improving local school facilities and supporting swimming lesson initiatives.
Portfolio (Blog Writing)
As part of our responsibilities during the internship, we took turns as a team writing an overview of our time spent volunteering with Love the Oceans each week when time allowed.
Program 3, Week 2- volunteer blog posts – Love The Oceans | Written by Payton
Program 3, Week 3- volunteer blog posts – Love The Oceans | Written by Laura
Program 3: week 4- volunteer blog post – Love The Oceans | Written by Laura