Professional Experience

• UX Designer for Various Clientele | May 2020 – Present

  Brainstormed creative concepts within a project team, developing original design concepts and executing designs based on established style guides. Presented visual designs to clients and stakeholders to further develop design specs for production. Skills Used: Information Architecture, User Research, Empathy Mapping, Customer Journey Mapping, User Personas, User Interviews, Wireframes (Low-Fi, Mid-Fi, High-Fidelity), Usability Testing, Research Analysis, Visual Design, Protoyping, Design Guide, Design Inventory, Content Strategy, Content Writing. Tools: Figma, Notion, Trello, WordPress, Webflow.

• Transcriptionist at Quicktate LLC | Jan 2012 – Present

  Produced highly accurate transcriptions of meeting audio combined with annotation markup, to help build state-of-the-art AI-powered speech recognition models. Skills Used: Transcription, Proofreading, Editing, Analysis, Attention to Detail. Tools: Microsoft Word.

• Graphic Designer at Will Daniels Piano Studio | Jul 2020 – January 2021

  Redesigned the logo for Will Daniels Piano Studio for use across social media, created landmark mailbox design for physical studio location, and conducted a heuristic evaluation of website for studio owner. Skills Used: Logo Design, Illustration, Heuristic Evaluation, Research and Analysis. Tools: Figma, Wix.

• Customer Service at Various Companies | July2013 – March 2020

  Created positive interactions for customers at place of business by maintaining upkeep of assigned areas and fielding all inquiries with a professional demeanor. Skills Used: Customer Service, Teamwork and Collaboration, Attention to Detail, Social Media Marketing, Cash Handling and Credit Card Processing.

• Math and Science Tutor at Valencia College | May 2014 – July 2016

  Assisted college students with class curriculum and brought up pass/fail rate of Calculus for Social Sciences class to 100% in a single semester. Skills Used: Customer Service, Teamwork and Collaboration, Attention to Detail, Math (PreAlgebra to Calculus for the Social Sciences), Science (Biology I and II), Teaching and Mentorship, Leadership, Time Management, Multitasking.